Candy AI pricing: free account, Premium and tokens

The plan page also shows a reference monthly price of $13.99, struck through. The discounts are displayed directly on that page; when we checked, it showed no field for a coupon or promo code. Shorter billing cycles may be offered at checkout. Subscriptions renew automatically until you cancel: Candy AI says for the same price and term, which on the monthly plan means $13.99 from the second month.

• 5

  chat messages, across all characters

• 1

  custom AI character

• 1

  generated image, in chat or in the image generator

The plan page lists unlimited text messages, 100 tokens per month, creating your own AI girlfriends, 18+ image and video generation and the full Live Action experience. Monthly subscribers are charged on their subscription day and receive their tokens the same day. Yearly subscribers pay once a year and still receive 100 tokens each month.

Candy AI describes Premium Plus as its newest subscription tier. The listed benefits include 330 tokens a month, a 10% token bonus on top-ups (quarterly and yearly plans only), access to new characters three days early, chat customization, user personas, 20 memory slots and 5 clone chats. Its price is not published on the pages we read: it is shown at checkout.

Tokens pay for the extras described on the Candy AI features page: images, voice messages, voice calls, custom characters, private content packs and video. Text chat does not use tokens for subscribers and stays available at zero tokens. More tokens can be bought at any time.

Candy AI does not publish what a single image, voice message or video costs in tokens. Its referral offer gives 200 tokens to a Premium user and to the friend they refer once that friend subscribes, and describes 200 tokens as a $20 value.

To cancel, log in on Candy AI, open My Profile, then Settings, scroll to the subscription details, use Unsubscribe and confirm. A subscription cannot be paused. Premium stays active until the end of the paid period. Your chats, images and characters remain for as long as the account exists, and unused tokens stay on the account, hidden until you subscribe again.

Cancelling does not trigger a refund. A refund is a separate request to Candy AI’s support at support@candymail.ai, with these conditions: within 24 hours of the payment, no more than 20 tokens used, and paid directly by debit or credit card. Problems caused by your own device or connection do not qualify. Payment methods and the statement name are in the Candy AI FAQ; the Candy AI app page covers phones.